Privacy Policy

Account information you give us directly: your name, email address, password, billing details and any profile information you choose to add.

Usage information created as you move through the platform: lessons opened, pathways followed, progress markers, saved items and general activity within the app.

Technical information sent automatically by your device: IP address, browser type, device type, approximate location and referring page.

Ambassador information where you join the Ambassador Programme: referral activity, payout details and communications related to your commissions.

To create and run your membership, deliver the lessons and pathways you signed up for, and keep your progress saved.

To take payment, issue receipts and calculate ambassador commissions.

To send you service messages such as billing notices, password resets and important changes to your membership.

To send you marketing and community emails where you have chosen to receive them. You can withdraw that consent at any time using the unsubscribe link in any email.

To understand how the platform is used so we can improve lessons, navigation and the overall experience.

To protect the platform against fraud, abuse and security incidents, and to meet our legal obligations.

Payments are processed by third-party payment providers. Card numbers are entered directly with the provider and are never stored on our systems. We receive only the confirmation, the last digits of the card and the billing information needed for your receipts.

We do not sell your personal information.

We share information with service providers who help us operate: hosting, email delivery, payment processing, customer support and analytics. They may only use it to provide their service to us.

We may disclose information where we are legally required to do so, or where it is necessary to protect our rights, our members or the public.

If Inner Bloom is ever involved in a merger or acquisition, your information may transfer as part of that transaction, subject to this policy.

We use essential cookies to run the site and, with your consent, analytics and marketing cookies. You can change your choice at any time. Full detail is in our Cookie Policy.

We keep account information for as long as your membership is active, and for a reasonable period afterwards so you can return to your progress and so we can meet tax, accounting and legal requirements. Where information is no longer needed, we delete or anonymise it.

Depending on where you live, you may have the right to access the information we hold about you, correct it, delete it, restrict or object to how we use it, receive a portable copy, and withdraw consent for marketing.

To make a request, email us and we will respond within the time required by applicable law. We may need to verify your identity first.

We use encryption in transit, access controls and reputable infrastructure providers to protect your information. No system is completely secure, so please use a strong, unique password and tell us immediately if you believe your account has been accessed without permission.

Inner Bloom is intended for adults. We do not knowingly collect information from anyone under 16. If you believe a minor has created an account, contact us and we will remove it.

Our providers may process information in countries other than your own. Where that happens, we rely on appropriate safeguards, such as standard contractual clauses, to protect your information.

We may update this policy as Inner Bloom evolves. When we make material changes, we will update the date at the top of this page and, where appropriate, notify you by email.